Terms and Conditions

By purchasing a product or service, you agree to be bound by the terms and conditions set by Image Centre.

1. 1 Supplied Artwork, Digital Files, Negatives & Transparencies

For the purposes of the following statement, the term "file" refers to any artwork, digital file, print, negative or transparency supplied.

Image Centre cannot warranty the final outcome of a print if the artwork you supply is of inferior quality or not suitable for a print size required by you. Customers must supply their images at 300dpi resolution for good quality or 150dpi resolution at their wanted printed size for reasonable printed quality. We will do our best to give you a quality finish but we cannot be held responsible for the end product if your supplied file is poor. Image Centre will print works exactly as supplied by you unless otherwise requested.

1.2 Copyright

Orders are accepted by Image Centre (hereinafter referred to as 'the Company') on the basis that the Customer accepts these terms of business. These Terms and Conditions of Business constitute the entirety of the contract between the Company and the Customer. No variation of or addition to the same shall be accepted unless agreed in writing and signed by a Director of the Company.
(i) By placing an order the Customer warrants to the Company that either the Customer owns the relevant copyright or has the copyright owners authority to commission the Company to fulfil the order placed by the Customer with the Company. The Company reserves the right at any time to confirm any such authority direct with the copyright owner. The Customer hereby agrees to indemnify the Company against all costs claims and demands howsoever or whatsoever arising in respect of verification of copyright authority or any alleged breach of copyright by the Company.

(ii) The copyright in any artwork or design created by the Company or its employees or agents is retained by the Company unless the Company has by written authority of a Director agreed to the contrary.

1.3 Limitation of liability

Neither Image Centre, its Proprietors nor our Content providers will be liable for any damages, including indirect or consequential damages, or any damages arising from use or loss of use, data or profits, whether in contract, negligence or other tortious action, arising from or in connection with the use of our service guide or web site. Images sent to Image Centre are solely and without exception the responsibility of the person sending pictures to the business to ensure that they have the permission of the copyright owner to use the image. By sending your picture to Image Centre you warrant that :
i) it is your own original work or that you have the written permission of the copyright owner and that you have the right to make it available to Image Centre for all the purposes specified above;
ii) it does not infringe any law; and
iii) you indemnify Image Centre against all legal fees, damages and other expenses that may be incurred Image Centre as a result of your breach of the above warranty; and
iv) you waive any moral rights in your contribution for the purposes of its submission to and publication on the site and the purposes specified above.

1.4 Customer Responsibilities

Customers are responsible for filling out the required information completely and accurately. Extra care should be taken and very specific instructions listed when giving special instructions. Image Centre is not responsible for incorrect orders due to incorrect customer instructions.

1.5 Right to Refuse

Image Centre reserve the right to refuse work, which is deemed of very low quality or in contradiction with our business morals and principles. This may include but is not limited to: poor artwork, immoral or illegal materials.

1.6 Inappropriate Content

By placing an order with Image Centre, the customer agrees to the following conditions: that the content selected for inclusion in a print does not include any of the following:
(i) child pornography or anything that is indecent, obscene, lewd, lascivious, filthy, or vile;
(ii) a threat to kidnap or injure a person, a threat to injure the property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law, or a threat of blackmail;
(iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law;
(iv) any defamatory remarks directed at any other person, company, undertaking or organisation;
(v) any content that infringes the intellectual property rights or other proprietary rights of any third party; or
(vi) any content that otherwise violates the law applicable to such End User or applicable to such End User's intended recipient.

1.7 Refusal of Transaction

We reserve the right to withdraw any products from this website/ service guide at any time. We may refuse to process any transaction for any reason or refuse service to you at our sole discretion.

1.8 Availability

Image Centre have most advertised materials in stock at all times. We reserve the right to substitute materials for an equal or better one if the need arises.

1.9 Prices

Image Centre prices are competitive, however we reserve the right to alter these without notice.

2.0 Payment Terms

Prepayment by personal cheque, money order, VISA, MasterCard Access, Switch or Delta is required with the order. Invoices are supplied ONLY for customers who have an account with Image Centre. For Reproduction and Scanning work, money is to be paid on delivery. Rights of use remain with Image Centre until account is cleared.

2.1 Payments

All orders of products need to be paid for before the order is despatched.
All prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto our database. The total cost of your order is the price of products ordered plus delivery charges as stated upon the website and service guide.

2.2 The work

Image Centre carry out in-house work as we do not subcontract our work.

2.3 Cancellations

A request may be cancelled after work has been commenced provided all costs incurred up to the time of cancellation are paid.

2.4 The Completed Work

Image Centre will do their best to give you a product as close to your request as possible. Our discretion is final. Any complaint regarding a print must be logged with Image Centre within 24 hours of receiving the delivery and it is at the discretion of Image Centre to name compensatory terms where Image Centre feels that it is applicable. Image Centre are not liable for any deviation in quality or consistency of printed images and media.

2.5 Delivery

We will do out best to deliver your products in the quickest possible time without sacrificing quality. Image Centre do not have any control over Royal Mail or courier companies. Some deliveries may be delayed due to your location, accidents or local disruptions. In these instances, Image Centre will not be liable for any consequential loss. Please ensure that you check your delivery before signing for it. Image Centre will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in perfect condition.

2.6 Loss or Damage

Image Centre shall not be responsible for any loss or damage to your product during transport beyond the value of the invoice and what you have paid us.

2.7 Guarantee

This guarantee entitles you to a replacement product should it display a fault. Please note that the Image Centre guarantee does not cover loss, accidental damage, wear and tear or the work being subjected to anything unusual. All works must be kept in a dry cool ventilated place away from direct sunlight, extreme temperatures and extreme environments.
Although manufacturers of canvas and inks used by Image Centre claim up to 80 years colour quality (without fading), Image Centre cannot guarantee this claim. The final say with regards to the validity of your guarantee lies completely with Image Centre.

2.8 Privacy Policy

Our Privacy Statement exists to ensure your security and confidence in our integrity and business practices.
We use your e-mail address only to identify, track orders and to notify those of you that wish of upcoming Image Centre news and relevant announcements. We use your delivery details only for the purpose of gathering aggregate, anonymous demographic information.